Legal Documents

399bte Terms and Conditions — Must read before use

Please read these Terms & Conditions carefully before using the 399bte platform. All important information regarding accounts, bonuses, payments, gaming, and conduct is set out here.

Last Updated: January 2026

Account Policy

Understand the rules for registration, verification, and account management.

Bonus Terms

Rules for using welcome bonuses and promotions, including wagering requirements.

Deposits & Withdrawals

Find full details on deposit and withdrawal limits, processing times, and available methods.

Security & Privacy

The policies 399bte follows to keep your information secure.


01 Introduction

Welcome to 399bte. This Terms & Conditions document constitutes a legally binding agreement between you and the 399bte platform. By using the 399bte website or mobile app, registering, or accessing any of our services, you are deemed to have read and fully accepted all of these Terms & Conditions.

399bte is an online gaming and entertainment platform built specifically for players in Bangladesh. We offer a wide range of gaming experiences, including fish games, slots, Live Casino, and Sports Betting. Please read each section below carefully before using any of our services.

If you disagree with any part of these Terms & Conditions, please refrain from using the 399bte platform. 399bte reserves the right to modify this document at any time and will notify registered members appropriately before any changes take effect.

📌 Important: These Terms & Conditions are governed by the applicable laws of Bangladesh. Creating an account on 399bte constitutes your acceptance of all terms herein.

02 Account Registration & Verification

Opening an account on 399bte is completely free. However, all information provided at registration must be truthful, accurate, and up to date. Providing false or misleading information may result in immediate account termination and forfeiture of any balance.

Each person may only create one account. If multiple accounts are found under the same individual, they will be closed and any bonuses will be forfeited. 399bte may request a national ID, passport, or other government-issued document for identity verification at any time.

  • You must provide your correct name, date of birth, and mobile number
  • A valid and active email address is required
  • Password must be at least 8 characters and contain a mix of letters and numbers
  • Registration via proxy or VPN is not permitted
  • Creating an account under someone else's identity or a false identity is prohibited
  • Multiple accounts from the same device or IP address are prohibited

🔐 Account Security: Never share your 399bte account login credentials with anyone. 399bte is not responsible for any unauthorized activity on your account.

03 Eligibility & Age Requirements

You must be 18 years of age or older to open an account and play on 399bte. The platform is strictly off-limits to minors. We may request supporting documents to verify your age at any time.

If it is established that a member created an account while under 18 years of age, that account will be immediately closed, all winnings will be voided, and whether the deposited funds will be returned will be subject to review.

🚫 18+ Strictly Required: 399bte strictly prohibits underage gaming. Parents and guardians are encouraged to enable parental controls on any device their children may access.

Additionally, 399bte may not be accessed from any country or region where online gaming is prohibited by law. It is entirely the member's own responsibility to determine whether their use of the platform is lawful.

04 Deposit & Withdrawal Policy

Deposits on 399bte can be made via Bangladesh's major mobile banking services, including Mobile Banking, Nagad, and Rocket. All deposits are generally credited instantly, though occasional delays may occur due to banking system processing times.

Withdrawals are typically processed within 30 minutes to 24 hours. Larger withdrawal amounts may require additional verification and could take slightly longer. Withdrawals will always be returned to the same payment method used for the original deposit.

  • Minimum deposit: BDT 100
  • Minimum withdrawal: BDT 500
  • Daily maximum withdrawal: BDT 500,000
  • Mobile Banking, Nagad, and Rocket supported
  • Bank transfer is also accepted
  • Withdrawals to third-party accounts are strictly prohibited
  • Bonus balance cannot be withdrawn directly

💰 Fast Withdrawal Tips: Withdrawals are processed fastest on verified accounts. Complete your identity verification right after registration.

05 Bonus & Promotion Terms

399bte regularly offers welcome bonuses, reload bonuses, cashback, referral bonuses, and various seasonal promotions. Each bonus comes with its own terms, and winnings derived from a bonus cannot be withdrawn unless those terms have been met.

Make sure you understand the wagering requirements before claiming a bonus. For example, if a bonus carries a 20x wagering requirement and you receive a BDT 100 bonus, you must place a total of BDT 2,000 in bets before you can withdraw.

  • The welcome bonus applies to the first deposit only
  • Bonus validity period is generally 7 to 30 days
  • Referral bonus is credited after the referee's first deposit
  • Using the same bonus across multiple accounts will result in cancellation
  • Bonus balance cannot be transferred to another player
  • Exploiting system errors to claim bonuses is strictly prohibited

🎁 Bonus Tips: Read the full terms of the relevant promotion before claiming any bonus. For any questions, contact 399bte support.

06 Gaming Rules

Every game on 399bte is powered by internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes with no possibility of manipulation. The RTP (Return to Player) rate for each game is published on its individual information page.

If a technical issue occurs during a game, 399bte reserves the right to void that round or restart it. In the event of any dispute over a game outcome, 399bte's own server logs shall be considered the final authority.

  • All games are audited and certified by independent third parties
  • Live Casino games are operated by human dealers in real time
  • Your bet will be preserved if your internet connection drops mid-game
  • Using bots or automated software to play games is strictly prohibited
  • Attempting to hack the game system or servers is strictly prohibited

07 Code of Conduct & Prohibited Activities

399bte is committed to maintaining a respectful and safe gaming environment. All members are expected to treat fellow players and 399bte staff with courtesy and respect. The use of abusive, racist, or threatening language in live chat or game chat is strictly prohibited.

⛔ Prohibited Activities: Money laundering, fraud, system manipulation, identity fraud, and all other illegal activities are strictly prohibited on 399bte and will be subject to legal action.

  • Money laundering or illegal financial transactions
  • Credit card or payment method fraud
  • Attempting to manipulate the bonus system
  • Harassing or intimidating other members
  • Spreading false information about 399bte

08 Privacy & Data Protection

399bte treats the protection of your personal information as its highest priority. All data collected during registration is secured with 256-bit SSL encryption. Your information is never sold or shared with third parties unless required by law.

To learn more about data protection, please visit our Privacy Policy Read the page. It provides a full breakdown of what information we collect, how we use it, and how we keep it safe.

🔒 Safe Gaming: 399bte complies with international security standards. Every transaction on your account is encrypted and fully protected.

09 Account Suspension & Closure Policy

399bte reserves the right to suspend or permanently close any account at any time and without prior notice for any of the reasons listed below. The balance of a suspended account may be held during the verification process.

  • Violation of these Terms & Conditions will result in
  • If evidence of false information or identity fraud is found
  • If evidence of operating multiple accounts is found
  • If bonus or system abuse is detected
  • Upon direction from law enforcement authorities
  • At the member's own request (self-exclusion)

If you wish to dispute an account closure, please contact the 399bte support team. We will review the decision after conducting a thorough investigation.

10 Limitation of Liability

399bte is not liable for any losses resulting from technical errors, server downtime, internet disruptions, or third-party service failures. We always strive to maintain maximum uptime, but interruptions may occur due to unforeseen circumstances.

Financial losses are a real possibility in gaming. 399bte makes no guarantee of winnings. Please play responsibly and only wager amounts whose loss would not significantly impact your financial situation.

⚖️ Responsible Gaming: Gaming is for entertainment, not a financial solution. Visit our Responsible Gaming View page.

11 Notice of Rule Changes

399bte reserves the right to update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or SMS. Continued use of 399bte after any changes constitutes your acceptance of the updated terms.

The date of any rule change will be published at the top of this page under "Last Updated". We recommend checking this page regularly.

12 Contact & Support

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us. The 399bte customer support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the website
  • Support hours: 24/7, every day of the week

💬 Get Help Fast: Live chat is the fastest option for urgent matters. For general enquiries, visit our FAQ Page page.


Why 399bte Trusted?

Transparent rules, fair gameplay, and secure payments — these are the three pillars that 399bte is built on.

Licensed & Regulated

399bte operates under a license from an international gaming authority. All games are regularly audited by independent third parties.

Fast Payout System

Withdrawals on verified accounts are typically completed within 30 minutes. Delivering the best payout speed in Bangladesh is our goal.

Maximum Security

Your account and funds are fully protected with 256-bit SSL encryption and two-factor authentication.

24/7 Customer Support

Our Bangla-speaking support agents are available 24/7, every day of the week, ready to help you with any issue.

High RTP Games

The RTP (Return to Player) rate for every game on 399bte is publicly displayed. Transparency is a core principle of ours.

Responsible Gaming

399bte promotes responsible gaming through tools including self-exclusion and deposit limits.


Got the rules? Now Get Started on 399bte

Transparent rules, fair games, and fast payouts — 399bte is Bangladesh's leading online gaming platform. Register for free today and enjoy a special welcome bonus.


বাংলা